Richroyal is an independent information portal. This privacy policy explains how richroyalcasino.cz — not the operator itself — collects, uses and protects the personal data of visitors to this site. Reading it takes a few minutes; the questions it answers are who holds your data, what reaches us when you browse or write to us, and what you can ask us to do with it.
Who is responsible for your data
The data controller for this site is the editorial team behind richroyalcasino.cz. We are not the same legal entity as the operator Richroyal, and we have no access to player accounts, deposit records or game history held by the operator. If you have questions about data the operator itself holds, contact them directly at [email protected].
For questions about the data this portal holds, write to us at [email protected].
What data reaches us
We collect two categories of information: data you give us directly, and technical data generated automatically when you visit.
Data you give us directly
If you contact us by email, we receive your email address, your name if you include it, and the content of your message. We do not operate a registration system, and we do not collect payment details.
Technical and usage data
When you visit this site, standard server logs and analytics tools record your IP address, browser type, the pages you view, and the time of your visit. This data is collected in aggregate to understand how the site is used and to diagnose technical problems. It is not used to build an individual profile of you for commercial purposes.
Cookies placed during your visit are governed by our Cookie Policy, which explains each category and how to manage them.
Why we process your data and on what legal basis
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Responding to your enquiry or complaint | Legitimate interests (or contract, where applicable) |
| Measuring site performance and fixing errors | Legitimate interests |
| Placing non-essential analytics cookies | Consent |
| Complying with a legal obligation | Legal obligation |
Where we rely on consent — for example, analytics cookies — you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
Who else sees your data
We share data with a small number of third-party processors who help us run this site:
- Hosting and infrastructure providers — store the site's files and databases on servers within the UK or the European Economic Area.
- Analytics providers — receive anonymised or pseudonymised usage data to help us understand traffic patterns. They process this data under their own privacy terms.
- Email service providers — handle inbound and outbound messages sent through [email protected].
We do not sell personal data to any third party. We do not share it with data brokers or pass it to advertisers for targeting purposes.
How long we keep it
Email correspondence is retained for up to 24 months from the date of your last message, after which it is deleted unless a legal obligation requires us to keep it longer. Aggregated analytics data is kept for up to 26 months and is then purged. Server logs are typically retained for 90 days.
Your rights under UK GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights regarding the personal data we hold about you:
- Access — request a copy of the data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no legitimate reason for us to keep it.
- Restriction — ask us to pause processing while a dispute is resolved.
- Portability — receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Objection — object to processing based on our legitimate interests.
- Withdraw consent — where processing relies on consent, withdraw it at any time via the cookie banner or by contacting us.
To exercise any of these rights, email [email protected]. We will respond within one calendar month. Where a request is complex or numerous, we may extend this by a further two months and will inform you within the first month.
The supervisory authority
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can reach them at ico.org.uk or by calling 0303 123 1113.
Protecting minors
This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to this portal, please contact us at [email protected] and we will delete it promptly.
Changes to this policy
We may update this policy to reflect changes in the law, our practices, or the tools we use. When we do, the revised version is published on this page with the date below updated. Continued use of the site after a change constitutes acceptance of the revised terms.
Last updated: 6 August 2026.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.